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Shipping policy

Shipping & Delivery Policy

We want you to have a clear understanding of how shipping works at The Everygirl Shop. Because we carry a mix of in-stock, made-to-order, and pre-order products, shipping times can vary depending on what you purchase.

Where We Ship From

The Everygirl Shop fulfills orders from multiple locations and fulfillment partners. This means items in the same order may ship separately and may arrive in different packages.

Your order confirmation and shipping confirmation emails will include tracking information when your items ship.

In-Stock Items

Items that are currently in stock are typically processed and prepared for shipment within 1–3 business days.

Once your order ships, carrier transit time begins. Processing times may be slightly longer during holidays, launches, sales, or other high-volume periods.

Made-to-Order Items

Some products in our shop are made to order. This means your item is produced specifically for you after your order is placed.

Made-to-order items generally require 2–3 business days for production before they are shipped. Production time is separate from shipping time.

If your order contains both made-to-order and in-stock items, your items may ship separately depending on where they are fulfilled.

Pre-Order Items

Some products are available as pre-orders. Pre-order products are clearly identified on their product page at the time of purchase.

When you place a pre-order, your item will not ship immediately. It will ship once the product is ready and the pre-order window has ended or the stated estimated ship date has been reached.

Estimated pre-order shipping dates are estimates and may change due to production, inventory, or fulfillment delays. If there is a significant change to the expected timeline, we will do our best to communicate that with you.

Orders Containing Pre-Order Items

If your order contains a pre-order item along with items that are currently available, your order may ship in multiple packages.

Available items may ship separately while you wait for your pre-order item, or items may be held and shipped together depending on the products and fulfillment location.

If you need an in-stock item by a specific date, we recommend placing a separate order from any pre-order items.

Shipping Time

Shipping time refers to the time it takes your package to travel with the carrier after it has shipped. Shipping time does not include production or order processing time.

Estimated carrier transit times are:

  • Standard Shipping: approximately 3–5 business days after shipment

Shipping Costs

Shipping costs are calculated at checkout based on the items in your order, their fulfillment location, destination, and available shipping methods.

We may also offer free or promotional shipping on qualifying orders.

Because we work with multiple fulfillment locations, an order containing products from different locations may be shipped in multiple packages.

Delivery Estimates

Any delivery dates shown at checkout or provided by a carrier are estimates, not guaranteed delivery dates.

Once your order has shipped, delivery timing is determined by the shipping carrier. Delays can occur due to weather, holidays, high shipping volumes, carrier disruptions, or other circumstances outside of our control.

During busy seasons, launches, and major sales, processing and shipping times may take a little longer than usual.

Tracking Information

Once your order ships, you will receive a shipping confirmation email with tracking information.

If your order is being fulfilled from multiple locations, you may receive multiple shipping confirmation emails and tracking numbers.

Please allow some time for tracking information to update after your package has been handed off to the carrier.

Order Changes & Cancellations

Because some orders move quickly into production or fulfillment, we cannot guarantee that an order can be changed or cancelled after it has been placed.

Once an item has entered production or has shipped, we are unable to modify, cancel, or reroute the order.

If you need to make a change to your order, please contact us as soon as possible at shop@theeverygirl.com.

Incorrect Shipping Addresses

Please carefully review your shipping address before completing your order.

We are not responsible for orders delivered to an incorrect or incomplete address provided at checkout.

If you notice an error in your shipping address after placing your order, please contact us immediately. While we will do our best to help, we cannot guarantee that an address can be changed before the order ships.

Lost, Stolen, or Delayed Packages

Once an order has been shipped, it is in the possession of the shipping carrier.

If tracking shows that your package has been delivered but you cannot locate it, please check around your delivery location and with household members, neighbors, or your building's mailroom before contacting the carrier.

For packages that are delayed or appear to be lost in transit, please contact the carrier directly using the tracking information provided in your shipping confirmation.

If you need additional assistance, you can contact us at shop@theeverygirl.com and we'll do our best to help.

Questions?

We're a small team, and we appreciate your patience while we work to get every order out the door.

If you have questions about shipping, processing times, pre-orders, or whether a specific item is made to order, please reach out to us at shop@theeverygirl.com before placing your order. We're always happy to clarify.

By placing an order with The Everygirl Shop, you acknowledge and agree to these shipping and delivery terms.